Give notice before you record a call
Notamos turns your calls into notes. Telling the other person before you start is not just courtesy: in many places it is what the law requires. This guide helps you do it right, but it is not legal advice.
Why give notice
A call has two sides, and the other side gets a say too. In the United States some states only need one party to agree and others need everyone; outside the country the rules change again. Saying it up front settles the hard case without you having to work out where the other person is.
What to say
One sentence at the start is enough. Say it before you get into the topic and wait for an answer:
Just so you know, I am recording this call to take notes. Is that okay with you?
If the other person would rather you did not, pause the recording from the call screen. The conversation goes on; the note simply records that gap.
Where everyone has to agree
In these United States states the law asks for the consent of every person on the call:
- California
- Connecticut
- Delaware
- Florida
- Illinois
- Maryland
- Massachusetts
- Michigan
- Montana
- Nevada
- New Hampshire
- Oregon
- Pennsylvania
- Washington
In other states one party's consent is enough. Even so, Notamos recommends announcing it every time: you don't know where the other person is picking up, and the rule that governs may be the one on their end, not yours. This list is general orientation and the law changes.
The responsibility is yours
Notamos records what you ask it to record; who may record whom is decided by the law where both people are, and reading that is on you. This page is general orientation, not legal advice: if you handle sensitive or regulated information, talk to a lawyer before recording.
What we keep, and for how long
Call audio is kept for 30 days and then deleted on its own. The text of the conversation and the note stay with you until you delete them.
The full detail of what we store and who we share it with lives in our policy. Read the privacy policy